Privacy Policy

Effective Date: October 11, 2025
Last Updated: October 11, 2025

Bay Avenue Candle Co. (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.bayavenuecandleco.com, place an order, or contact us.

1. Information We Collect

We collect personal information that you provide directly to us, including:

Your name, email address, phone number, and shipping address when you place an order.
Payment and billing details through Wix Payments, which processes transactions securely on our behalf.
Any details you submit through our contact forms or email communication.

We do not collect any additional personal data beyond what is necessary to fulfill your order or respond to your inquiries.

2. How We Use Your Information

Your information is used only for:

Processing and fulfilling your candle orders
Communicating with you about your order, shipping, or support requests
Maintaining records for accounting or business operations

We do not sell, rent, or share your personal information with any third parties outside of our website platform.

3. Data Retention

We keep your personal information only as long as needed to complete your purchase and meet legal or tax obligations. After that, it is securely deleted from our systems.

4. Third-Party Services

Our website is hosted on Wix, which provides the online platform for our shop. Wix stores your data on secure servers and uses industry-standard security measures. You can learn more about Wix’s privacy practices at https://www.wix.com/about/privacy.

Payment information is processed through Wix Payments. We never receive or store your full payment details on our servers.

5. Cookies and Analytics

Wix may use cookies to help the site function properly and improve user experience. These may collect basic technical information such as your browser type or site activity. You can control or delete cookies in your browser settings at any time.

6. Your Rights

If you are a U.S. resident, you have the right to:

Request access to the personal information we hold about you
Ask that your information be corrected or deleted
Withdraw consent for communication at any time

To exercise these rights, please email us at bayavenuecandleco@gmail.com.

7. Security

We take reasonable measures to protect your personal data from loss, misuse, or unauthorized access. However, no online platform is completely risk-free, and we cannot guarantee absolute security.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
bayavenuecandleco@gmail.com

Homer, Alaska, USA

9. Updates to This Policy

We may occasionally update this Privacy Policy to reflect business or legal changes. Any updates will be posted on this page with a revised effective date.